Delivery & Installation

Last updated: 5 July 2026

MyEnergy Solutions (Pvt) Ltd operates on a reservation basis. We do not process direct online checkout or shipping payments through this website. When you reserve a system or product, our team confirms the final configuration, pricing and installation scope in an official quotation, proforma invoice or agreement issued for your project.

Reservation and payment

A reservation is confirmed with a 30% deposit against the official quotation. The remaining 70% balance is payable on installation. Most projects are targeted for installation within approximately 70 days of confirmed reservation, and are backed by our 75-day installation guarantee: if we do not complete installation within 75 days of your deposit, your deposit is refunded in full (days lost to customer-side delays extend the window by the same number of days). Timelines remain subject to equipment availability, customs clearance, site readiness and the terms of the official quotation.

Delivery areas

We offer delivery and installation support across Sri Lanka, subject to product availability, site location, logistics access and project scope. Delivery or project support outside Sri Lanka, including the Maldives, is handled only where separately agreed in writing.

Delivery timelines

Any delivery or installation timeline provided is an estimate unless specifically confirmed in writing. Timelines may be affected by product availability, customs clearance, transport conditions, weather, site readiness, customer approvals, electrical requirements and third-party contractor availability.

Installation and site readiness

Customers are responsible for providing accurate site information and ensuring reasonable access for inspection, delivery, installation, testing and commissioning. Additional electrical work, civil work, roof work, cabling, protection devices, permits or site modifications may be quoted separately where required.

Delivery charges

Delivery, installation, commissioning and transport charges are not fixed through this website. Any applicable charges will be stated in the official quotation or invoice issued for your specific requirement.

Damaged or incorrect delivery

If any item appears damaged, incomplete or incorrect at the time of delivery, please notify MyEnergy as soon as possible. Claims may require inspection, photographs, product serial numbers, delivery records and verification by MyEnergy, the supplier, installer or manufacturer.

Contact us

MyEnergy Solutions (Pvt) Ltd
Phone: +94 77 737 7899
Email: sales@myenergy.lk
Address: No. 42/B, Dhambugahawathe, Kalalgoda, Pannipitiya, Sri Lanka